For most WordPress website owners and users, the easiest way to get WordPress help or support is through search engines like Google. A quick search for WordPress help or WordPress support, and you will get abundant resources. However, to cut to the chase and find the right resource that will help you fix the issues on your website quickly, it is best to know exactly where to look.
With this aim in mind, we have collated this exhaustive list of free and premium sites for WordPress support and help. This will help both beginners and experienced WordPress users find answers or solutions for any issues at speed.
Free WordPress Help (Support) Online
Below is a list of resources for free WordPress help and support online. These resources are highly reliable, concise, and accurate. The list contains links to official sources, online forums, social media channels, and more. So, without further ado, let’s get started.
WordPress Official Sources
As a popular content management system that powers over 43.2% of all websites on the internet, WordPress has a vast library of resources that can help you fix any glitches in minutes. In tandem, it has a global community of WordPress veterans who can assist you to run your WordPress website smoothly.
The official site of WordPress provides numerous support guides, documentation, and even live chat support. Below are a few resources that you can bookmark for future reference.
Read: Latest WordPress Market Share Data & Statistics 2023
WordPress Support Guides
From designing a new website and managing domains & emails to plugin integration and monetizing websites, this is the first (and the most obvious) place to start when you need reliable WordPress help to tackle a problem. Alongside the support guides, also check out the FAQs section for further information.
WordPress Documentation and Technical Guides
As the name suggests, for technical guides and documentation on themes and widgets, this is the most helpful resource. You can use the search bar to find the information you want or browse through the available resources.
WordPress Developer Resources Handbook
This is a handy resource for WordPress developers. In this developer handbook, you will find information on coding standards, common APIs, and advanced administration. It also provides detail on how to develop WordPress themes and plugins.
WordPress Live Chat Support
Users with a premium WordPress plan have access to WordPress live chat support. If you can’t find a solution through existing guides and articles, get in touch with the technical staff.
Another highly useful resource for WordPress developers, the WordPress Codex is an extensive repository that provides information on how the WordPress code-base works. If you want to learn how to code better or how to add advanced features in WordPress, this should be your go-to guide.
WordPress Forums, Events, and News
If you have questions that require specific answers, WordPress forums can be mightily helpful. WordPress forums are moderated by volunteers from all over the world.
Note, sometimes the question posted (or asked by you) may not be answered at once. It might be a day or two before they are answered. Furthermore, when using forums, ensure to be polite to volunteers, as these people take time out of their busy schedules to answer your queries.
WordPress Official Support Forum
Being a WordPress official, this is the most active WordPress support forum online. To post a question, you need to log in. But, before you post a new question, enter the question in the search bar to check if answers are available for a similar question.
WordPress Development Stack Exchange
This Q&A website is popular among WordPress developers. It has a community of expert WordPress developers. If you have a technical question or a question related to coding or advanced WordPress features, then volunteers on Stack Exchange can help you.
As an open-source platform, WordPress has a vast community of volunteers. Most WordPress enthusiasts like to host events in their cities, wherein they meet, discuss and share their knowledge with other like-minded WordPress users. If you want to meet WordPress designers, developers, or publishers, search for WordPress events near you on WordPress Meetup. This website has a selection of in-person and online events.
You need to keep yourself up-to-date about the latest WordPress developments and improvements. WordPress News is an excellent source to ensure you don’t miss out on important updates and releases that may be critical for your website’s functionality.
Social Media WordPress Groups and Other Channels
Social media is another powerful medium that has proven to be effective when it comes to getting reliable WordPress help and support. Most WordPress groups are started by well-known websites or influencers who have plenty of WordPress knowledge. These are mostly closed groups, so you need to send a request to join them.
Once your request is accepted, post your questions, and the moderator, admin, or other members of the group will answer them. Just like WordPress forums, ensure you are polite and respectful towards group members.
Popular WordPress groups can be found on Facebook, LinkedIn, Reddit, and Quora. If you use Slack for communication within your organization, you’d also find a WordPress community on it.
WordPress Groups on Facebook
Advanced WordPress Facebook Group
The members of this group are advanced WordPress developers. Apart from sharing their WordPress knowledge with the community, they can help with technical queries. As professionals, they are also up-to-date about the latest WordPress news. Advanced WordPress Facebook Group is a private group, so you need to send them a request to join. Also, once accepted, contribute to the group by being part of the discussions and helping others when they face any website issues.
WPBeginner Engage – WordPress Help for Non-Techies
If you are a blogger, small business owner, or non-techy WordPress user, then this group can provide immense help and guidance. Hosted by WPBeginner, a well-known WordPress blog, here you can ask WordPress-related questions, read through tutorials, be part of Facebook Live, and learn how to grow your business. The group also organizes contests and giveaways, providing an opportunity to learn, have fun, and win exciting prizes.
Global Elementor Community
This Facebook group is excellent for those who require help with Elementor. As a popular WordPress website builder, Elementor helps you build intuitive websites and comes with impressive features. Through the Global Elementor Community, you can connect with web creators from around the world and learn more about this amazing platform. It’s a closed group, so send them a joining request. Also, this group works as a knowledge-sharing platform, so avoid self-promotional activities.
WordPress for Beginners
For WordPress beginners, this group can be quite useful. Most designers, WordPress developers, and advanced users are members of this group. They are committed to helping newbies navigate the WordPress landscape through helpful suggestions. Just post your question, and someone will reply to you. You can also use the search bar to check if a similar question has already been answered. Furthermore, for premium WordPress support, you can connect and hire members who are a part of this group.
All About WordPress
As a WordPress help group on Facebook, here you will find all information related to WordPress, such as web design tips, SEO tips to improve your site’s traffic, and other digital marketing strategies. All About WordPress is hosted by Nile Flores, a WordPress designer and professional blogger. Check out the group rules before sending a joining request.
WordPress Plugin Suggestions
WordPress Plugin Suggestions group can answer all questions related to WordPress.org plugins. You can post questions, which will be answered by the members. You are also encouraged to participate in the group and contribute to discussions. They have a list of rules, so kindly read through them. They also have pre-admission questions that need to be answered before joining the group.
Related: How Many WordPress Plugins Should You Install
WooCommerce Help & Share
For those running a WooCommerce store, the WooCommerce Help & Share group is a good place to meet like-minded users. This group has a lot of discussions around WooCommerce. It can help you to stay up-to-date about recent news. Plus, you can ask for help if required or provide assistance to other group members. Only posting self-promotional Facebook posts that don’t contribute anything to the group is discouraged. However, you can share your WooCommerce products and offerings, just ensure that it is not too frequent.
WordPress Groups on LinkedIn
WordPress Learning Group – LinkedIn Learning
LinkedIn is a legitimate source for finding WordPress help online. The WordPress Learning Group is a safe environment wherein you can connect, share, learn, and collaborate with other WordPress enthusiasts. You can join this group with a click of a button. However, ensure you adhere to the rules to avoid getting removed from the group.
To find solutions for WordPress-related issues, this is another group that you can join. The admins are well-known WordPress experts. They can offer suggestions or provide links to helpful resources to help fix issues. Read through the general rules of the WordPress group and ensure to be courteous to all members.
WordPress Guru is ideal for developers. If you have any questions regarding PHP, WordPress, eCommerce, widgets, theme creation, plugin construction, or API development, you can discuss and find solutions for them in this group. At present, there are 1200+ active members in this group.
WordPress Global Community
With more than 10k members, the WordPress Global Community group is a hub of experience and expertise related to WordPress. This global community of volunteers can assist with a range of topics like web design, website performance, themes, and templates. Active participation and engagement with the members is the key to being a part of this group for a long time.
WordPress Groups on Quora
If you are using Quora, then joining the many groups dedicated to WordPress can provide you with assistance when required. This particular WordPress group has over 692k followers and has some esteemed WordPress experts as their members. Here, you can browse through the questions to find the answer you are looking for or post one if you have a specific question. Most answers are quite detailed and some also provide links for further information.
WordPress Community and Web Development
The WordPress Community and Web Development group can be useful for both beginners as well as advanced WordPress users. Most questions posted here are related to web development. If you have any technical queries, you will find reliable answers here. You can also answer some of the questions if you have knowledge about that particular topic.
WordPress Help Forum
For newbies who want to learn more about WordPress, this is an excellent channel wherein you can connect and learn from top WordPress enthusiasts. Currently, the WordPress Help Forum has 13k active followers. So, no matter what your questions are, you’d be able to find suitable answers for the same.
For information related to WordPress eCommerce, you can check out this group. Here, you will find answers to the best WooCommerce themes and plugins, how WooCommerce works, and other advanced information. Some of the top WordPress veterans have answered questions on this group, so you are likely to find genuine answers here instead of promotional stuff.
WordPress Groups on Reddit
Another Q&A site for finding reliable answers to specific questions. This WordPress group is part of the top 1% on Reddit and has around 182k followers. If you are not on Reddit, you need to create an account to join this group. Here, you will find answers to the most basic WordPress-related issues as well as advice on more technical problems.
WordPress for Beginners
This group provides WordPress support to beginners. It is a restricted group, wherein you can view questions and comment on them. But, to post questions, you need to send a request. Once your request is accepted by the moderators, you can ask any WordPress-related questions that you may have.
For WordPress plugins related questions and answers, this group can be quite handy. If you are facing an issue with a plugin, you can ask this group for help. Similarly, developers looking for feedback on a plugin they are working on can also find advice and suggestions here. The WordPress plugins group has 17k members and ranks in the top 5% of Reddit groups.
If you are new to WordPress themes and can’t decide which is best or have an issue with your current theme, this group can assist you. You will always find approved members actively online in this group. So, in most cases, you would be able to get a quick reply to all your queries. At present, the WordPress Themes group has around 11k members who provide suggestions and advice as needed.
WordPress Slack Channels
As a collaborative communication tool, Slack is used by the WordPress community that makes WordPress.org. Apart from the direct messaging feature, anyone who is part of the WordPress Project Slack account can join specific channels to communicate about WordPress-related topics.
The different channels on this platform are part of different topics, and discussions can range from WordPress core and bbPress to translation and WP-CLI. There are channels dedicated to WordCamp EU and WordCamp US. There is also a WooCommerce community on Slack including 1000+ third-party developers who can help you with any issues related to WooCommerce.
Slack can be used by anyone. It has iOS and Android apps that can be downloaded. Read here to learn more about how to join the WordPress community on Slack.
*Note: Slack is mostly used to contribute to the WordPress project in different capacities, such as design, coding, and documentation. So, you wouldn’t find WordPress support channels as such on Slack.
General WordPress Tutorials and Blogs
This next section highlights a list of websites, wherein you can find WordPress help through comprehensive tutorials and blogs. Most of these websites are reliable resources, so you can rest assured that the information on them is legit.
WordPress Blogs and Tutorials
There is no place better suited if you want to learn about WordPress than its official website. On this site, you will find tutorials, how-to guides, and articles. You can also join the online workshops for live sessions. In short, for all WordPress-related resources, this is the right place.
If you prefer watching a video on how to fix an issue on your site rather than reading an article, then WordPress has a library of videos that you can access on WordPress.tv. Just make use of the search bar to find the video. Most of these videos are short and easily understandable. You can also watch these videos on YouTube.
Seahawk WordPress Tutorials, Blogs, and News
Being a PRO at WordPress services, we have a comprehensive resource section on all things WordPress-related. To make it easy for users to find the resource that they are looking for, we have conveniently categorized them into different sections; namely WordPress News, WordPress, and WP Glossary.
Apart from these, we have tutorials, blogs, and articles on web design, hosting, marketing, web performance, and more. So, check through our resource section for WordPress support, or get in touch with us for premium support.
This is another useful website that provides information on WordPress themes and plugins. It also offers web hosting reviews alongside coupons. Plus, you will find how-to guides and tutorials here on blogging, SEO, speed optimization, and marketing.
This website offers beginner WordPress guides, making it an excellent resource for newbies just starting their first WordPress blog or website. From starting a blog to WordPress SEO and security, you will find helpful articles here. It also has tutorials on how to build an online store and fix common WordPress errors.
This website provides step-by-step guidance on how to build a WordPress website, register domain names, and generate leads. Apart from WordPress, it also has articles on how to grow your email list and the best CRM software. To find the right article, just click on the browsing drop-down available and get started with learning the different aspects of WordPress.
This is a non-profit website for WordPress help. Apart from information on WordPress plugins and themes, you can read about blogging, hosting, and graphic design. The tutorials shared on this website are quite in-depth. They also have a section on free and paid submissions. If you want to promote your WordPress services or products, you can use the service they offer to reach a wide network of target audiences.
As a news website, the WP Tavern site focuses on topics, including WordPress theme and plugin reviews, eCommerce, the Gutenberg project, and more. Besides WordPress articles and blogs, they have a podcast section wherein you can listen to avid WordPress enthusiasts discussing the latest WordPress news and developments. They also have a ‘ask the bartender’ (keeping in line with the tavern theme) section, wherein you can submit your questions.
This website offers information on WordPress, hosting, web development, and other tech tools. For advanced WordPress users, this website can assist in quickly finding solutions to common WordPress errors. Articles and blogs on Kinsta are also quite in-depth, so you will find all solutions in one place without having to toggle back and forth on the search engine.
Search Engine Journal
While this website mostly focuses on SEO and social media articles, it does have a separate section for WordPress news, articles, and blogs. Though the WP information offered on this website may not be as extensive or detailed as other websites on this list, it is a good resource for basic WordPress help. Besides blogs and tutorials, it has dedicated eBooks and podcast sections that can be valuable resources. They also host webinars that you can register and be a part of.
On this website, you will have information related to WordPress hosting, the latest releases, web development trends, and plugin & theme reviews. The articles on this website are well-researched and categorized in different sections. They also have a specific tutorial section for their own products.
From how-to guides and news to articles on themes and plugins, WP Buffs is another good website for learning about WordPress. They host webinars and also have a community section where guests can contribute.
Premium WordPress Help (Support)
For those seeking premium WordPress help, the below list can be quite handy. These websites provide PRO WordPress support, which is essential for professional businesses and enterprises. With PRO support services for WordPress, you can be assured of quick fixes to any website issues that you might face. The best part, most of these premium sites offer 24×7 support, no matter where you are located.
Seahawk WordPress Support
Seahawk is a leading WordPress support and maintenance service provider offering premium services at competitive pricing. We understand that a website may face a glitch at any time, and without any support, this glitch could result in website downtime, affecting the site’s revenue. Thus, by signing up for our WordPress emergency support, you can have 24×7 expert support at hand.
Our WordPress help and support includes backup & restore, security & site monitoring, website performance optimization, site repair, bug fixes, and more. You can count on us to provide expert advice and solutions to all your website-related issues. We also offer white-label WordPress services to other agencies.
Moreover, our expert WordPress development team is well-versed in all aspects of WordPress, making us the most sought-after WordPress support agency worldwide.
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The next on this list is WP Maintainer. They specialize in website security, maintenance, backup, and support. Their services include malware monitoring & cleaning, WordPress plugins and themes update, on-site and off-site backup services, and theme & plugin compatibility support. They offer free WordPress migration services. Plus, they offer monthly WordPress support.
WP Fixit offers round-the-clock WordPress support. Apart from general support, they provide infection removal and site speed services, WooCommerce monitoring, site migration, and HTTPS services. They also have a package for ongoing hosting and support services. Additionally, their featured services include Google Analytics 4 set-up. With WP Fixit, you can opt for monthly site care or hire them for hourly support.
This website has a team of professionals that offer premium support and WordPress maintenance services. It is owned and operated by SiteCare, making it a trusted brand. Some of the services it offers include website security monitoring, WordPress core updates, theme & plugin updates, and offsite backups.
WP Butler offers customized WordPress support services. Based in Australia, they offer monthly and priority support and have a team of WordPress experts with 30+ experience. They not only offer support for multisite backups, WordPress updates & security but also provide support for WordPress hosting and uptime monitoring. Their premium services include complete website redesign and redevelopment. Plus, they offer a 100% money-back guarantee.
ClickWP offers monthly WordPress tech support as opposed to hourly services. Depending on your website needs, you can choose from the different WordPress support plans that they offer. Some of the services they offer include website software updates, security monitoring, and nightly website backups. They offer virtual assistant-level support for on-page SEO, setting-up email subscription forms, and formatting & publishing content. Their web development level support, on the other hand, includes website speed optimization, CRM integration, and creating landing pages.
This website offers ticket-based WordPress support and monthly maintenance. With ticket-based WordPress support, only a single WordPress website issue will be fixed by the developer. The monthly maintenance plans have three packages that you can choose from. Monthly plans include speed optimization, website backup and restore, weekly theme and plugin updates, uptime monitoring, and priority support.
Getting the Right WordPress Help
For general support, the most simple and accurate way to get WordPress help is through its official sources. The official channels of WordPress provide in-depth information on all things WordPress-related through tutorials, blogs, articles, and even videos.
The support forums are another way to get quick WordPress help from expert global WordPress users. Social media WordPress groups are excellent for meeting, brainstorming, learning, and collaborating with the wide WordPress community. Above all, there are a lot of websites that offer WordPress help through well-researched articles and step-by-step guides.
If you are a business owner, having PRO WordPress support can make a huge difference in times of emergency. Most professional businesses and enterprises sign up for premium WordPress support so that any issue can be dealt with quickly.