Trusted by the best

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Over 1,000+ companies trust Seahawk for WordPress services

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For Web Hosts

PRO WordPress Services

We help manage a continuous, in-house PRO services experience for our web hosting partners, chat with our friendly team.

Retain More Customers, Reduce Churn

We help web hosting companies reduce churn by helping their customers with tasks like hacked or slow websites.

Bring More Solutions to Your Customer Base

Offer existing solutions to your customer base that they are desperately searching for.

Increase Customer Lifetime Value, More Revenue

Increase LTV and expansion revenue with customers who purchase PRO Services.

Acquire More Customers, Top of Funnel

Create new top of funnels and get organic traffic with your existing domain authority for top WordPress service keywords.

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Calculate Web Hosting Churn

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Months 6

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Pro Services for Web Hosting Companies

A Seamless Experience for Web Hosts

Some of the top reasons for managed WordPress hosting churn is hacked and slow websites. Get a retention program spun up fast to prevent this.

Create Landing Pages for PRO Service Offerings

We help hosting companies establish core PRO services and WordPress retention offerings. We also create content for PRO service landing pages, seamlessly integrating it into your website's navigation.

Establish Sales and Order-Taking Process

We can onboard a dedicated sales representative from our experienced team in India, or you can choose your own tech support representative for the program for specialized training and collaboration with us.

Dedicated Web and Development Teams

Our approach involves selecting top WordPress and Customer Success professionals from our talent pool. Their performance is incentivized by achieving five-star Trustpilot reviews for your program. We also offer white-label services, seamlessly incorporating your company’s branding for a cohesive partnership.

Setup Tech Stack, SOPs, and Operations

Once we have company emails, we take charge of software setup. Our commitment also extends to sharing comprehensive Standard Operating Procedures (SOPs), training documents, and any essential operational documentation required to streamline your processes.

Continuous Sales and Marketing Empowerment

Our team collaborates closely with the tech support team member assigned to the program, who takes the lead on sales and marketing. Together, we work tirelessly to maximize customer service and retention, leaving no stone unturned in our efforts.

Launch Professional Services Program

Once everything is in order, we will launch the program! As we integrate PRO services into the site navigation, anticipate a surge in traffic, and rest assured that we are fully prepared on all fronts to manage the demand effectively.

Tracking, Dashboards & KPIs

We closely track all KPIs in the program, including response times, time to completion, completion-to-cancellation ratios, and the conversion of positive reviews. Every month, we iterate to ensure continuous delivery of optimal results for the program.

Partnership for Years to Come

Transparency is at the core of our partnership. We seamlessly integrate our team into your company's culture. All shared information is readily accessible to the leadership and management team, fostering a collaborative and enduring relationship.

Specialized Services for Web Hosts

We provide specialized services tailored for web hosts, helping them streamline operations, enhance customer satisfaction, and optimize performance. Our expert solutions ensure seamless support and efficient management of technical challenges.

White Label L1 Tech Support

Our L1 tech support is designed to resolve key website issues, including troubleshooting errors, updating themes & plugins, and performing core updates. We also address performance and security concerns, such as optimizing site speed, removing malware, and ensuring your site runs on the latest PHP version. By using our service, hosting providers can enhance customer satisfaction without the burden of managing a support team in-house.

WordPress Migration Overflow

We offer WordPress Migration Overflow services to assist web hosts with high volumes of migration requests. Our expert team ensures smooth, hassle-free migrations, handling everything from site transfers to database setups. This service helps you manage peak demand and maintain a seamless customer experience while ensuring efficient WordPress site migrations without added strain.

WP Cloud Tech Support

WP Cloud Tech Support helps top hosting providers offer seamless WordPress experiences by delivering expert technical assistance. Our services quickly resolve issues, improve website performance, and reduce churn by building trust with customers. By addressing common WordPress challenges proactively, we help hosting providers enhance their offerings, improve customer satisfaction, and strengthen retention.

The Secret

Why Seahawk?

Powerful, self-serve productized services for web hosts to retain more customers. Trusted by over 1,000 startups and top web hosts.

Team and Recruiting

We recruit the best WordPress developers and UI designers across India and Poland. We are proud to focus our recruiting efforts in these regions with years of combined experience doing so.

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Revolutionary Prices and Quality

We offer affordable pricing designed for small business web hosting customers. We ensure our offerings are affordable and scalable.

Trusted by the Best

Seahawk is trusted by the best web hosting companies to build and manage pro service retention operations. We have a decade of experience working with the best web hosts.

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Tech Stack

Powering your team with the best tools for customer success

WordPress.org

An open source platform that powers 40% of the web, WordPress offers flexible design tools, intuitive editing options, and powerful features.

Brandy

Brandy is a brand asset management tool that helps teams, brands, and agencies create a centralized space to organize all their digital assets.

Atarim

A leading visual website collaboration, feedback & project management tool, Atarim makes it easy to collaborate on WordPress sites with your clients from one centralized platform.

SeedProd

SeedProd is the ultimate WordPress drag-and-drop website and landing page builder that lets you create stunning, professional websites & landing pages quickly. No coding required!

AII in One SEO

AII in One SEO is the world's best WordPress SEO plugin. It is a comprehensive SEO tool that offers power features for site optimization.

WPForms

WPForms is a prominent drag-and-drop WordPress form builder plugin for creating different types of forms for WordPress sites.

OptinMonster

One of the most powerful WordPress popup and lead generation plugins, OptinMonster helps businesses convert website visitors into subscribers and customers through attention grabbing optin forms.

MosterInsights

A widely used free Google analytics plugin for WordPress sites, MonsterInsights helps website owners to track their site's performance and gain insights to improve their online presence.

Figma

The best collaborative interface design tool, Figma enables teams to design, align, and build in one space. It is used by teams around the world for UI design, UX design, wireframing, and more.

Level Up Your Brand, Get In Touch Now.

Support

FAQs

Everything you need to know about our PRO WordPress services for Web Hosts. Can't find the answer you're looking for? Please connect with our friendly team.

PRO service retention operations refer to strategies and services aimed at keeping customers satisfied and loyal. They include tasks like website maintenance and support. These operations are vital for web hosting companies to reduce customer churn and enhance their reputation.

We specialize in optimizing WordPress services, providing better customer support, and ensuring website security and performance. Our expertise can help enhance the overall quality of your hosting services, attracting and retaining more customers.

Seahawk has a track record of being trusted by the best web hosting companies, such as DreamHost, GoDaddy, and many more. We have a team of experienced professionals who understand the unique needs of the hosting industry, and we focus on offering tailored solutions for maximum customer retention.

Our PRO WordPress services encompass web design, web development, WordPress migration, hosting & domain name setup, hacked site repair, site optimization, website maintenance & support, and a wide array of additional offerings. Contact us for detailed information.

Yes, we do. We provide deep white-label experiences, incorporating the hosting company’s branding and labels into the services we offer. This ensures our support seamlessly aligns with their web hosting company’s identity.

We employ key performance indicators (KPIs) such as customer satisfaction, response times, website performance metrics, and positive review conversion. These metrics help us track and continuously improve the success of our operations, ensuring a positive impact on our client’s business.

We bill on a monthly basis. If you have any questions, get in touch with our team at nest@seahawkmedia.com.

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