Service
The Most Complete WordPress Care Plan on the Market. Starting at $49/mo
What Our Clients Say
Seahawk vs The Market
How Seahawk Compares
Feature
Starting price
Unlimited tasks
ADA Compliance
GDPR + CCPA
Core Web Vitals work
Staging environment
Uptime monitoring
Response time (entry)
Hosting included
Seahawk
$49/mo
From $299/mo
Included
Included
From Pro plan
From Pro plan
15-min checks
2 business days
Bring your own
WP Buffs
$89/mo
From $239/mo
Not offered
Not offered
Perform plan only
Custom plan only
All plans
24/7 email
Bring your own
Fixed.net
$49/mo (hosting only)
From $99/mo
Not offered
Not offered
Not offered
All plans
All plans
24/7 support
Bundled
Compare Our Plans and Find Yours
Your WordPress website isn’t “set and forget.” Without regular updates and monitoring, plugins become vulnerable, performance slows down, security risks increase, and downtime can hurt your SEO and revenue.
Professional WordPress maintenance keeps your site secure, fast, and optimized 24/7, so you can focus on growing your business instead of fixing technical issues.
Website Management & Content
-
Website edits
It does not cover custom development tasks, building landing pages, WP conversion, or graphic design. Check FAQs for more info.
- Website size management
-
WordPress multisite support
We efficiently manage up to 5 sites within your network. Perform updates, backups, and performance optimization, along with database optimization and security settings management.
-
Translation plugin setup
A language switcher will be added to the website which will give facility to translate pages on the fly in different languages.
Updates & Version Control
- WP Core/Plugins/Themes Updates
-
Staging Site for Major Updates
We use staging site to replicate your site and test changes without disrupting your live site
Backup, Restore & Disaster Recovery
-
Backup Frequency
Offsite GDPR Compliant storage. One backup copy is stored on the cloud server, and another copy is stored on the hosting server (if the hosting plan includes it).
-
Backup Retention
Ensure data safety with our backup retention feature. Keep your backups securely stored for a specified duration, providing peace of mind and easy recovery..
- Site Restore and Recovery
Performance, Speed & Core Web Vitals
-
Site speed optimization and caching
Discover high performance for your website like never before. You will notice considerable improvement in your website’s speed and Google PageSpeed Insights score, including Core Web Vitals.
-
Advanced Core Web Vitals optimization
With Navigation AI Predict your visitors' next move and preloads the exact page they’ll visit next to maximize engagement and conversions. You site speed isn’t just going to be fast; it will be instant. We optimize page load times, improve Core Web Vitals, and deliver a smoother, faster user experience.
-
Mobile responsiveness optimization
We ensure your site delivers a seamless experience on mobile devices with enhancements that improve speed, responsiveness, and user interface for optimal mobile performance.
-
Server response time optimization
We implement caching, image and video optimization, CSS and JS minification, resolving render-blocking resources, delaying scripts, and other performance enhancements in order to increase server response time.
-
Lighthouse performance improvements
Enhance user experience with AI-powered navigation. This feature intelligently guides users through your site, offering personalized and efficient pathways to the content they seek, improving engagement and satisfaction.
Database & Site Optimization
-
Database Cleanup + Optimization
We will improve performance by cleaning and optimizing the WordPress database.
Media & Image/Video Optimization
-
Image optimization with global CDN
Automatically deliver optimized images while organizing your media collection efficiently. Benefit from NextGen format conversion (WebP/AVIF), real-time resizing, and lazy loading without JavaScript. Utilize a global CDN with 400+ edge locations, adaptive quality, and optimize server space by migrating images to the cloud with easy retrieval.
-
Video optimization
Automatically deliver optimized images while organizing your media collection efficiently. Benefit from NextGen format conversion (WebP/AVIF), real-time resizing, and lazy loading without JavaScript. Utilize a global CDN with 400+ edge locations, adaptive quality, and optimize server space by migrating images to the cloud with easy retrieval.
-
Next-gen image delivery (WebP / AVIF)
Optimize your site's performance with next-gen image delivery. Instantly serve images in efficient formats like WebP and AVIF for faster load times and improved user experience.
Security & Malware Protection
- WordPress security hardening
-
Custom login URL configuration
Enhance security and brand consistency by configuring a custom login URL. Personalize access points to your website and protect against unauthorized access.
- Two-factor authentication
-
CAPTCHA protection for login and forms
Bots flood your site with XMLRPC and WP-Login requests to try and crack your password. Our WordPress bot protection and IP Ban features will block such spambots automatically protecting your site.
-
Social login integration
Social LoginPremium Let your users login to your website using Google, Facebook, X, GitHub, LinkedIn accounts.
- IP whitelisting and trusted community IPs
- Automatic brute-force attack prevention
- Automatic spam IP blocking
- Daily security scanning
-
Proactive hacked site repair
Complete scan of your site including files & database Malware can hide in every part of your WordPress site. Malware in files are very different from those in the database. Our pro active malware scan will automatically scan every part of your site daily and alarm you when there is a hack or malware infection.
-
Advanced DDoS protection*
Google blacklisting your WordPress site is terrible for your business. You will lose customers, have your PPC ads blocked, and see a significant drop in SEO. Our malware scanner and security hardening will make sure you are in Google’s good books.
-
Search engine blacklist prevention
Google blacklisting your WordPress site is terrible for your business. You will lose customers, have your PPC ads blocked, and see a significant drop in SEO. Our malware scanner and security hardening will make sure you are in Google’s good books.
Monitoring & Tracking
- 24/7 uptime monitoring
-
DNS, ping, and TCP uptime monitoring
When connectivity issues arise, ping monitoring helps you quickly determine if the problem is at your server, your ISP, or somewhere in the routing path between locations. Packet loss patterns reveal network congestion before it becomes critical, giving you actionable intelligence for infrastructure decisions. We monitor from multiple global locations to detect regional connectivity issues and prove SLA compliance to customers in different regions.
-
Domain Expiry Tracking
We monitor your domain's expiry date and alert you when it is approaching expiration, ensuring you have ample time to renew and avoid any disruptions to your online presence.
- Continuous SSL certificate monitoring
-
Site activity tracking
Blacklist IP's and Whitelist IPs Failed Attempts Logs Limit Concurrent Users --- Loginizer line items
-
Visual regression monitoring
This feature automatically takes screenshots of your website pages and compares them over time. If any visual change happens after updates—like layout breaks, missing elements, or design issues—our tool will alerts us, so we can catch and fix problems before visitors notice them.
-
Broken Link and mixed content detection
Broken links damage SEO and user experience. We scan your site daily for broken links, 404 errors, and mixed content, notifying you promptly to prevent issues and maintain quality.
-
Sitemap monitoring
Unlock powerful insights with our no-nonense sitemap analytics. Our advanced service meticulously analyzes and scrutinizes up to 5000 URLs, providing you with detailed statistics and actionable data. Elevate your SEO strategy and optimize your site with our unparalleled sitemap monitoring.
-
Synthetic website monitoring
Synthetic Monitoring Collect lab data within a controlled environment with pre-defined device and network settings. Advanced debugging capabilities let you identify, isolate, and fix your performance issues.
SEO & Search Health
-
SEO basic setup
Home page meta tags creation, Check/Create Sitemap
Forms, Email & Transactions
-
SMTP setup
SMTP ensures reliable email delivery, manages queuing and error handling.
-
Contact form and checkout flow testing
Ensure seamless user interaction by regularly testing contact forms and checkout processes, identifying and resolving issues to improve user experience and conversion rates.
- WooCommerce / LMS care
-
DMARC monitoring and protection
Safeguard your email domain from phishing and spoofing by monitoring DMARC records, ensuring emails are authenticated and improving domain reputation.
Compliance & Privacy
-
Cookie Consent Banner
Ensure privacy compliance with GDPR & CCPA support. Use a fully customizable consent banner and self-hosted solution featuring a cookie scanner, unlimited views and scans, and accessibility compliance (ADA, EAA & WCAG). Maintain user privacy by anonymizing IPs, detect visitor countries, and log consent data for export. Support Google's Consent Mode v2 and offer a multilingual experience.
DNS, CDN & Network Infrastructure
- DNS management
-
Cloudflare Enterprise CDN*
Enhance your site's security, privacy, speed, and reliability with Cloudflare Enterprise. Access 200+ global locations for a robust CDN and an intelligent website firewall, along with comprehensive performance features. Get enterprise-level application protection with Cloudflare's Managed WAF.
ADA Compliance
-
Accessibility modes
Enhance user experience with specialized accessibility modes: tailored options for blind users, vision-impaired adjustments, and settings designed to assist individuals with ADHD.
-
Reduced compliance risk
Minimize compliance risks with adherence to EAA, EN 301 549, WCAG, and ADA standards. Ensure your digital content is accessible and meets the necessary regulatory requirements.
Reports
-
Reports
Receive detailed monthly reports covering updates, backups, security, vulnerabilities, and more. Stay informed about your system's health and security with these comprehensive insights.
Support & Communication
- Support coverage
-
Defined resolution SLA
A Resolution SLA is the agreed time frame to resolve a reported issue.
- Weekend coverage
-
On-demand meetings
Need to discuss something in detail? Schedule an on-demand meeting. While emails often suffice, we’re here to provide personalized meetings whenever you need them.
-
Ticket tracking via online app/portal
Track your tickets effortlessly through our online app/portal. Stay updated on progress, manage your requests, and ensure every issue is addressed efficiently.
-
Dedicated Slack communication channel
Communicate seamlessly with a dedicated Slack channel. Enjoy direct, real-time interaction for quick responses and collaboration with our team.
Essentials
$49/ m
1 task/month
Up to 3 GB
Weekly
Every 24 hours
30 days
Ideal for up to 1,000 visits/month
15-min checks
Initial setup
Monthly Testing Included
Mon-Fri (Business Hours)
2 business day
Pro Most Popular
$99/ m
5 tasks/month (1 at a time)
Up to 10 GB
Weekly
Every 24 hours
90 days
Baseline
Quarterly
Ideal for up to 5,000 visits/month
15-min checks
90-day retention + highlights
Monthly health check
Weekly Testing Included
Mon-Fri (Business Hours)
1 business day
Business
$299/ m
Unlimited (1 at a time)
Up to 50 GB
Standard
Weekly
Every 12 hours
180 days
Advanced
Upto 10,000 visits per month
Monthly
Ideal for up to 10,000 visits/month
5-min checks
90-day retention + highlights
Monthly health check
Weekly Testing Included
(Smoke tests)
Mon-Fri (Business Hours)
1 business day
VIP (Originally $999)
$599/ m
Unlimited (up to 5 at a time)
Up to 100 GB
Advanced
Weekly + On-request
(After-hours windows)
Real time backups
180 days
VIP
Upto 25,000 visits per month
Monthly + after-hours
Ideal for up to 25,000 visits/month
Hosting Migration to Seahawk
1-min checks
90-day retention + highlights
Upto 10 pages
Proactive fixes + quarterly audit
Daily Testing Included
(Smoke tests)
Hosting Migration to Seahawk Servers Required
24/7 Triage
Same day (when possible)
Website Management & Content
-
Website edits
It does not cover custom development tasks, building landing pages, WP conversion, or graphic design. Check FAQs for more info.
- Website size management
-
WordPress multisite support
We efficiently manage up to 5 sites within your network. Perform updates, backups, and performance optimization, along with database optimization and security settings management.
-
Translation plugin setup
A language switcher will be added to the website which will give facility to translate pages on the fly in different languages.
Updates & Version Control
- WP Core/Plugins/Themes Updates
-
Staging Site for Major Updates
We use staging site to replicate your site and test changes without disrupting your live site
Backup, Restore & Disaster Recovery
-
Backup Frequency
Offsite GDPR Compliant storage. One backup copy is stored on the cloud server, and another copy is stored on the hosting server (if the hosting plan includes it).
-
Backup Retention
Ensure data safety with our backup retention feature. Keep your backups securely stored for a specified duration, providing peace of mind and easy recovery..
- Site Restore and Recovery
Performance, Speed & Core Web Vitals
-
Site speed optimization and caching
Discover high performance for your website like never before. You will notice considerable improvement in your website’s speed and Google PageSpeed Insights score, including Core Web Vitals.
-
Advanced Core Web Vitals optimization
With Navigation AI Predict your visitors' next move and preloads the exact page they’ll visit next to maximize engagement and conversions. You site speed isn’t just going to be fast; it will be instant. We optimize page load times, improve Core Web Vitals, and deliver a smoother, faster user experience.
-
Mobile responsiveness optimization
We ensure your site delivers a seamless experience on mobile devices with enhancements that improve speed, responsiveness, and user interface for optimal mobile performance.
-
Server response time optimization
We implement caching, image and video optimization, CSS and JS minification, resolving render-blocking resources, delaying scripts, and other performance enhancements in order to increase server response time.
-
Lighthouse performance improvements
Enhance user experience with AI-powered navigation. This feature intelligently guides users through your site, offering personalized and efficient pathways to the content they seek, improving engagement and satisfaction.
Database & Site Optimization
-
Database Cleanup + Optimization
We will improve performance by cleaning and optimizing the WordPress database.
Media & Image/Video Optimization
-
Image optimization with global CDN
Automatically deliver optimized images while organizing your media collection efficiently. Benefit from NextGen format conversion (WebP/AVIF), real-time resizing, and lazy loading without JavaScript. Utilize a global CDN with 400+ edge locations, adaptive quality, and optimize server space by migrating images to the cloud with easy retrieval.
-
Video optimization
Automatically deliver optimized images while organizing your media collection efficiently. Benefit from NextGen format conversion (WebP/AVIF), real-time resizing, and lazy loading without JavaScript. Utilize a global CDN with 400+ edge locations, adaptive quality, and optimize server space by migrating images to the cloud with easy retrieval.
-
Next-gen image delivery (WebP / AVIF)
Optimize your site's performance with next-gen image delivery. Instantly serve images in efficient formats like WebP and AVIF for faster load times and improved user experience.
Security & Malware Protection
- WordPress security hardening
-
Custom login URL configuration
Enhance security and brand consistency by configuring a custom login URL. Personalize access points to your website and protect against unauthorized access.
- Two-factor authentication
-
CAPTCHA protection for login and forms
Bots flood your site with XMLRPC and WP-Login requests to try and crack your password. Our WordPress bot protection and IP Ban features will block such spambots automatically protecting your site.
-
Social login integration
Social LoginPremium Let your users login to your website using Google, Facebook, X, GitHub, LinkedIn accounts.
- IP whitelisting and trusted community IPs
- Automatic brute-force attack prevention
- Automatic spam IP blocking
- Daily security scanning
-
Proactive hacked site repair
Complete scan of your site including files & database Malware can hide in every part of your WordPress site. Malware in files are very different from those in the database. Our pro active malware scan will automatically scan every part of your site daily and alarm you when there is a hack or malware infection.
-
Advanced DDoS protection*
Google blacklisting your WordPress site is terrible for your business. You will lose customers, have your PPC ads blocked, and see a significant drop in SEO. Our malware scanner and security hardening will make sure you are in Google’s good books.
-
Search engine blacklist prevention
Google blacklisting your WordPress site is terrible for your business. You will lose customers, have your PPC ads blocked, and see a significant drop in SEO. Our malware scanner and security hardening will make sure you are in Google’s good books.
Monitoring & Tracking
- 24/7 uptime monitoring
-
DNS, ping, and TCP uptime monitoring
When connectivity issues arise, ping monitoring helps you quickly determine if the problem is at your server, your ISP, or somewhere in the routing path between locations. Packet loss patterns reveal network congestion before it becomes critical, giving you actionable intelligence for infrastructure decisions. We monitor from multiple global locations to detect regional connectivity issues and prove SLA compliance to customers in different regions.
-
Domain Expiry Tracking
We monitor your domain's expiry date and alert you when it is approaching expiration, ensuring you have ample time to renew and avoid any disruptions to your online presence.
- Continuous SSL certificate monitoring
-
Site activity tracking
Blacklist IP's and Whitelist IPs Failed Attempts Logs Limit Concurrent Users --- Loginizer line items
-
Visual regression monitoring
This feature automatically takes screenshots of your website pages and compares them over time. If any visual change happens after updates—like layout breaks, missing elements, or design issues—our tool will alerts us, so we can catch and fix problems before visitors notice them.
-
Broken Link and mixed content detection
Broken links damage SEO and user experience. We scan your site daily for broken links, 404 errors, and mixed content, notifying you promptly to prevent issues and maintain quality.
-
Sitemap monitoring
Unlock powerful insights with our no-nonense sitemap analytics. Our advanced service meticulously analyzes and scrutinizes up to 5000 URLs, providing you with detailed statistics and actionable data. Elevate your SEO strategy and optimize your site with our unparalleled sitemap monitoring.
-
Synthetic website monitoring
Synthetic Monitoring Collect lab data within a controlled environment with pre-defined device and network settings. Advanced debugging capabilities let you identify, isolate, and fix your performance issues.
SEO & Search Health
-
SEO basic setup
Home page meta tags creation, Check/Create Sitemap
Forms, Email & Transactions
-
SMTP setup
SMTP ensures reliable email delivery, manages queuing and error handling.
-
Contact form and checkout flow testing
Ensure seamless user interaction by regularly testing contact forms and checkout processes, identifying and resolving issues to improve user experience and conversion rates.
- WooCommerce / LMS care
-
DMARC monitoring and protection
Safeguard your email domain from phishing and spoofing by monitoring DMARC records, ensuring emails are authenticated and improving domain reputation.
Compliance & Privacy
-
Cookie Consent Banner
Ensure privacy compliance with GDPR & CCPA support. Use a fully customizable consent banner and self-hosted solution featuring a cookie scanner, unlimited views and scans, and accessibility compliance (ADA, EAA & WCAG). Maintain user privacy by anonymizing IPs, detect visitor countries, and log consent data for export. Support Google's Consent Mode v2 and offer a multilingual experience.
DNS, CDN & Network Infrastructure
- DNS management
-
Cloudflare Enterprise CDN*
Enhance your site's security, privacy, speed, and reliability with Cloudflare Enterprise. Access 200+ global locations for a robust CDN and an intelligent website firewall, along with comprehensive performance features. Get enterprise-level application protection with Cloudflare's Managed WAF.
ADA Compliance
-
Accessibility modes
Enhance user experience with specialized accessibility modes: tailored options for blind users, vision-impaired adjustments, and settings designed to assist individuals with ADHD.
-
Reduced compliance risk
Minimize compliance risks with adherence to EAA, EN 301 549, WCAG, and ADA standards. Ensure your digital content is accessible and meets the necessary regulatory requirements.
Reports
-
Reports
Receive detailed monthly reports covering updates, backups, security, vulnerabilities, and more. Stay informed about your system's health and security with these comprehensive insights.
Support & Communication
- Support coverage
-
Defined resolution SLA
A Resolution SLA is the agreed time frame to resolve a reported issue.
- Weekend coverage
-
On-demand meetings
Need to discuss something in detail? Schedule an on-demand meeting. While emails often suffice, we’re here to provide personalized meetings whenever you need them.
-
Ticket tracking via online app/portal
Track your tickets effortlessly through our online app/portal. Stay updated on progress, manage your requests, and ensure every issue is addressed efficiently.
-
Dedicated Slack communication channel
Communicate seamlessly with a dedicated Slack channel. Enjoy direct, real-time interaction for quick responses and collaboration with our team.
Essentials
$499/ y
1 task/month
Up to 3 GB
Weekly
Every 24 hours
30 days
Ideal for up to 1,000 visits/month
15-min checks
Initial setup
Monthly Testing Included
Mon-Fri (Business Hours)
2 business day
Pro Popular
$999/ y
5 tasks/month (1 at a time)
Up to 10 GB
Weekly
Every 24 hours
90 days
Baseline
Quarterly
Ideal for up to 5,000 visits/month
15-min checks
90-day retention + highlights
Monthly health check
Weekly Testing Included
Mon-Fri (Business Hours)
1 business day
Business
$2,999/ y
Unlimited (1 at a time)
Up to 50 GB
Standard
Weekly
Every 12 hours
180 days
Advanced
Upto 10,000 visits per month
Monthly
Ideal for up to 10,000 visits/month
5-min checks
90-day retention + highlights
Monthly health check
Weekly Testing Included
(Smoke tests)
Mon-Fri (Business Hours)
1 business day
VIP (Originally $11,988)
$5,999/ y
Unlimited (up to 5 at a time)
Up to 100 GB
Advanced
Weekly + On-request
(After-hours windows)
Real time backups
180 days
VIP
Upto 25,000 visits per month
Monthly + after-hours
Ideal for up to 25,000 visits/month
Hosting Migration to Seahawk
1-min checks
90-day retention + highlights
Upto 10 pages
Proactive fixes + quarterly audit
Daily Testing Included
(Smoke tests)
Hosting Migration to Seahawk Servers Required
24/7 Triage
Same day (when possible)
Compliance Built In — No Extra Charge
ADA Compliance
4,000+ ADA Lawsuits Filed Against Websites in 2025
Custom Design
GDPR Fines Start at €10,000
Frequently Asked Questions About WordPress Maintenance
All you need to know about our WordPress website care plans, support, and billing.
To get started, we require admin access to the site, hosting & staging access, and DNS information for SMTP records. We also need access to Google Analytics or Tag Manager for reporting purposes. Additionally, we ask for acceptance of our onboarding checklist.
Tasks include small site tasks such as content edits, CSS tweaks, plugin configuration, redirects or 404 fixes, and form adjustments.
Minor performance, SEO, or meta updates, as well as light bug fixes, visual tweaks and plugin customisation are also included for our business and VIP customers. Business tier customers get “One” task at a time meaning we start on a new task when previous one is completed and VIP customers can assign multiple tasks at a time for which multiple resources are assigned.
For larger tasks like adding a new page, connecting a payment gateeway, etc we will provide a quote, or you can use extra time blocks (5 hours for $400).
A website update task is anything that takes more than 30 to 40 minutes to complete. For instance, updating the hero section image is one task. If we update content on a page and also change the hero section image, this would be considered two separate tasks. Replacing images on a page without editing them is also considered as one task, if it takes 30 to 40 minutes.
Investing in WordPress maintenance and support ensures that your site runs smoothly, stays secure, and performs optimally at all times.
The monthly website care plan does not include new features, redesigns, custom plugin development, full marketing operations, copywriting, or paid mail or CDN fees.
For larger items, we will provide a quote, or you can utilize extra time blocks (5 hours for $400).
Yes, the care plan can be customized; you can add features like an Activity Log, more image credits to lower tiers, extra time blocks, or even a Cloudflare Enterprise setup.
We will tailor the plan to your needs and note any changes in your Statement of Work (SOW).
If we identify issues related to a deprecated or conflicting plugin on the site, we will request that you provide a replacement plugin. Configuring that plugin will be counted as one task. Other issues, such as memory limit issues or identifying and proactively disabling a conflicting plugin, are covered without additional charges.
If a traffic drop is detected and attributed to SEO changes or site performance issues (such as load time), and your plan includes site optimization, we will assist in optimizing the site without additional charges. Fixing broken forms and investigating plugin conflicts are also covered without counting against your task limits or incurring additional charges.
Issues that may result in additional fees include the need to replace a deprecated plugin and configure its replacement, creating a new landing page, setting up new functionality or a plugin that was previously not present on the site, or any server space issues that require an upgrade.
While we can manage multiple sites, each site requires its own care plan. However, our sales team can offer you a bundled package for managing multiple sites.
We perform all backups off-site incrementally to minimize server load.
The Essentials plan includes daily backups with a 30-day retention period.
The Pro plan features backups every 12 hours with a 90-day retention.
The Business plan offers backups every 6 hours with 180-day retention.
The VIP plan offers hourly or real-time backups for high-volume WooCommerce sites with a 365-day retention period.
Yes, we will restore your site immediately from our backups if an issue occurs. For risky changes, we always use staging first for plans at the Pro level and above.
Safe updates involve taking a snapshot or backup, updating the website in a controlled order, running quick checks, and rolling back if any issues are detected.
We offer weekly updates for all plans. Plus, with the VIP plan, you get after-hours change windows upon request.
We can back up WordPress websites up to a maximum size of 100GB. If your site exceeds this limit, we recommend performing a data cleanup to reduce its size. This might involve removing unnecessary files, images or plugins, or archiving older content.
We conduct frequent site tests and promptly rectify issues, including fixing broken checkouts and SMTP configuration problems.
We prefer using host-provided staging for the best parity. If it is unavailable, we provision a parity VPS that closely matches your PHP, MySQL, and server stack. VIP clients can request after-hours deployment.
The Pro plan includes a baseline FastPixel configuration with caching, minifying, Critical CSS, and CDN support for quick wins.
The Business plan includes advanced tuning, such as a preload or warm-up schedule and route exclusions.
The VIP plan features controlled A/B caching only on non-transactional pages.
*We never cache cart, checkout, my-account pages, logged-in dashboards, or POST/nonce endpoints. Plus, we perform end-to-end testing on WooCommerce orders.
Enhancements to Core Web Vitals will improve site speed, leading to higher CWV/GTMetrix/PageSpeed scores and increased user engagement and conversions.
You can open tickets via email or through the client portal. VIP clients also have access to a dedicated Slack channel for this purpose.
We have a dedicated team of developers and Customer Success Managers (CSMs) who perform the work. Our support model involves raising a ticket for any queries, and we have a Service Level Agreement (SLA) that defines the time frame within which we will respond to you.
Support is handled by a dedicated team and CSMs who are available around the clock to respond to your queries. Typically, responses are provided within 3 to 5 hours during business hours. Resolution times vary depending on the issue, but the majority are completed within a couple of hours, with a maximum of 24 hours.
We do not offer regular phone support, but we can schedule a call if any issues arise that require it.
Our backups include everything, such as new post changes, comments, order updates, and the entire database.WordPress is among the most powerful tools for creating a website and is the most widely used content management system worldwide. Web developers also prefer this platform for building websites and online stores to save time and effort in developing sites from scratch.
The Cookie Consent Banner provides GDPR & CCPA compliance with a customizable banner, cookie scanner, anonymized IP addresses, and detailed consent logs.
The installation includes free setup with Google Translate integration and a flexible language switcher.
SMTP stands for Simple Mail Transfer Protocol. It is a protocol used for sending emails across the Internet. SMTP is important because it ensures that email messages are delivered reliably from the sender to the recipient’s email server. As part of our website care plan, we will install a premium contact form plugin with SMTP configuration to ensure reliable message delivery.
Proactive hacked-site repair involves actively fixing your site if it has been hacked. This includes complete malware cleanup, replacing core files, plugins, and themes with the latest versions. Plus, it includes removing non-WordPress files, resetting all passwords, and scanning & cleaning the database. This service ensures your website remains operational and secure, even when you are not actively monitoring it.
For Business and VIP clients, the full rollout of features and onboarding can take up to 2 weeks. For Essentials and Pro packages, onboarding is completed within 3 days.
Services offered by a WordPress web development company include custom theme & plugin development, website integration, website optimization, website maintenance and care, and emergency WordPress support.